Privacy Policy

Last updated: May 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal information (name, email, age, gender)
  • Health data (vital signs, pre-existing conditions, medications)
  • Location data for navigation assistance
  • Device information from connected wearables
  • Emergency contact information you choose to share

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Personalize your pilgrimage experience
  • Monitor and analyze your health during pilgrimage
  • Send important updates and notifications
  • Provide navigation assistance and location-based services
  • Ensure the security of your account

3. Data Security

We implement robust security measures to protect your personal information:

  • End-to-end encryption for sensitive health data
  • Regular security audits and updates
  • Secure data storage and transmission
  • Access controls and authentication

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in app operations
  • Emergency contacts in case of SOS activation
  • Partners with your explicit consent
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request data correction or deletion
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent at any time

6. Location Data

HajjMate collects location data to provide navigation assistance and emergency services. You can control location permissions through your device settings, but this may limit app functionality. Your location history is stored securely and can be deleted at your request.

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We may update this policy periodically. We will notify you of any material changes via email or through the app.

9. Contact Us

If you have questions about our Privacy Policy, please contact us at info@hajjmate.app.